Lecturing & training
Chris Fenech has returned to Macleay College Sydney, his place of formal tertiary education, as a guest lecturer to speak to future tourism exponents. Students studying the age-old craft of hotel management and tourism are the future and those currently employed in tourism operations at all levels continue to need relevant training to ensure the core values of the operation are upheld.
Training must be ongoing, managed and part of each and every employee's career path. Professionalism, efficiency, work ethic and a positive culture within the operation are just some of the benefits of staff training. Communicating company developments will foster a sense of transparency at all levels of the organisation, bringing to life the old adage "without the people, this business is just bricks and mortar".
id Services Australia believes that a company's staff is its greatest asset, employing professional training modules including;
- Sales and reservations
- Marketing and product
- Guest service
- Public relations
- Revenue management
For information on the multi-award Macleay College contact;
Dean: Dr Elizabeth
Elliott, BA, DipEd, PhD
Location: Level 1, 175 Liverpool Street, Sydney,
2000
Postal Address: PO Box 433, Paddington NSW 2021Australia
Telephone,
local: +61-2 9360 2033
Fax: +61-2 9331 7368
Email: enquire@macleay.edu.au